Choose the workflow that is failing. The guides start with visible statuses and supported customer actions.

Notifications and schedules Connections and channels Search, commands, panels, and actions Frequently asked questions Licensing Contact support

Start with the status you see

  • A channel destination marked Needs access is visible to the app but is missing one or more permissions required by the selected feature.
  • A destination marked Unavailable is hidden from the app, was deleted, or changed to an unsupported channel type.
  • A delivery marked Send failed is not automatically retried. Check its detail and the destination before sending another copy because the message may already exist.
  • A Discord action that writes to Confluence requires the member's linked Atlassian identity and that identity's Confluence permission.

Still need help?

Share the visible error, the action you were taking, and whether the setup is global or space-owned. Do not include passwords, tokens, or private page content.

SupportContact the Firnity team