This page lists the providers Firnity uses to process customer data on its behalf under the Data Processing Agreement. Atlassian and Discord are customer-selected platforms that process data under their own agreements.
| Provider | Service and customer data | Processing location | Data protection terms |
|---|---|---|---|
| Microsoft Corporation (Azure) | Application hosting, database, backups, secrets, and infrastructure monitoring. This includes integration configuration, account and resource IDs, operational records, and data processed during requested workflows. | Azure West Europe (Netherlands); limited access and transfers may occur under Microsoft's terms. | Microsoft Products and Services DPA |
| Functional Software, Inc. (Sentry) | Application error diagnostics, including bounded stack traces, release and module details, and Forge installation IDs, Confluence cloud IDs and Atlassian account IDs associated with an error. | Germany; limited access and transfers may occur under Sentry's terms. | Sentry Data Processing Addendum |
| Google LLC (Google Workspace) | Support email content, attachments, and message metadata when a customer or data subject contacts Firnity. | Global, including the EEA and United States. | Google Workspace Cloud Data Processing Addendum |
Firnity updates this list when a provider used to process customer data changes. Notices and objection rights are described in the DPA. Questions may be sent to contact@firnity.com.
Last updated: 29 September 2026.